Integrated Strategic Business Plan

Our Strategic Objectives

  • 1. Improve affordability and accessibility of electricity


    Use progressive regulation to increase access to electricity and ensure electricity affordability for all to improve socio-economic inclusivity.

  • 2. To achieve security and quality of electricity supply for Namibia

    Achieve the security of Namibian electricity supply by developing appropriately diversified and economically competitive and reliable resources. Implement the ECB’s regulatory compliance and monitoring.

  • 3. To achieve active and structured stakeholder engagement and brand management

    Ensure effective and efficient stakeholder, Corporate Social Investment and brand engagement and management.

  • 4. To drive organisational and operational excellence



    Ensure that the ECB is fully resourced and capacitated as an independent regulator.

Highlights of Integrated Strategic Business Plan (ISBP) 2021-2026

Theme: Balancing the needs of stakeholders and securing Namibia’s future through a sustainable electricity supply industry.

Mission: To regulate the Namibian Electricity Supply Industry in a sustainable manner, in the interest of all stakeholders with regard to efficiency, affordability, safety and accessibility.

Vision: To be the leading electricity regulator in Africa

Values:
Transparency
We are open, fair, and accountable in all dealings and communications with stakeholders.
Professionalism
We conduct every task to a standard of excellence and maintain the highest level of competence and efficiency to ensure the satisfaction of all stakeholders (e.g., customers, colleagues, etc.).
Integrity
We are honest and uphold ethical values in the execution of our duties.
Innovation
We find adaptable solutions for the organisation and industry in line with market trends.
Sustainability
We uphold economic, environmental, and social responsibility in our operations and decisions within and beyond the ECB.
Our Values

We are open, fair, and accountable in all dealings and communications with stakeholders.

We conduct every task to a standard of excellence and maintain the highest level of competence and efficiency to ensure the satisfaction of all stakeholders (e.g., customers, colleagues, etc.)

We are honest and uphold ethical values in the execution of our duties.

We find adaptable solutions for the organisation and industry in line with market trends.

We uphold economic, environmental, and social responsibility in our operations and decisions within and beyond the ECB.

Download Summary ECB 2021-2026 ISBP

Strategic Obectives (Expanded)

1. Improve affordability and accessibility of electricity

Use progressive regulation to increase access to electricity and ensure electricity affordability for all to improve socio-economic inclusivity

2. To achieve security and quality of electricity supply for Namibia

Achieve the security of Namibian electricity supply by developing appropriately diversified and economically competitive and reliable resources. Implement the ECB’s regulatory compliance and monitoring.

Facilitate participation, investment and
growth in the Namibian ESI: expansion
through private local and foreign investment resulting in economic benefits for the country to ensure competitive and efficient industry

3. To achieve active and structured stakeholder engagement and brand management

Ensure effective and efficient stakeholder,
Corporate Social Investment and brand
engagement and management.

4. To drive organisational and operational excellence

Ensure that the ECB is fully resourced and
capacitated as an independent regulator

Use progressive regulation to increase access to electricity and ensure electricity affordability for all to improve socio-economic inclusivity

Achieve the security of Namibian electricity supply by developing appropriately diversified and economically competitive and reliable resources. Implement the ECB’s regulatory compliance and monitoring.

Facilitate participation, investment and growth in the Namibian ESI: expansion through private local and foreign investment resulting in economic benefits for the country to ensure competitive and efficient industry

Ensure effective and efficient stakeholder, Corporate Social Investment and brand engagement and management.

Ensure that the ECB is fully resourced and capacitated as an independent regulator

Highlights of Integrated Strategic Business Plan (2020/2021-2025/2026)

Theme: Balancing the needs of stakeholders and securing Namibia’s future through a sustainable electricity supply industry.

Vision: To be the leading electricity regulator in Africa.

Mission: To regulate the Namibian Electricity Supply Industry in a sustainable manner, in the interest of all stakeholders with regard to efficiency, affordability, safety and accessibility.

Values
Transparency: We are open, fair, and accountable in all dealings and communications with stakeholders.
Professionalism: We conduct every task to a standard of excellence and maintain the highest level of competence and efficiency to ensure the satisfaction of all stakeholders.
Integrity: We are honest and uphold ethical values in the execution of our duties.
Innovation: We find adaptable solutions for the organisation and industry in line with market trends.
Sustainability: We uphold economic, environmental, and social responsibility in our operations and decisions within and beyond the ECB.

Values:
Transparency
We are open, fair, and accountable in all dealings and communications with stakeholders.
Professionalism
We conduct every task to a standard of excellence and maintain the highest level of competence and efficiency to ensure the satisfaction of all stakeholders (e.g., customers, colleagues, etc.).
Integrity
We are honest and uphold ethical values in the execution of our duties.
Innovation
We find adaptable solutions for the organisation and industry in line with market trends.
Sustainability
We uphold economic, environmental, and social responsibility in our operations and decisions within and beyond the ECB.


Strategic Issues

Strategic Issue 1: Security of Electricity Supply
On average, 45%-60% of energy is imported into the country due to limited local capacity to generate and supply the energy required for development and households. Namibia has a 629 MW installed generation capacity (2020) with an available generating capacity of 586 MW, generating about 1917 GWh per year versus a maximum demand of 629 MW (2020) with a corresponding consumption of 4702 GWh.

The critical risk is that Namibia is highly dependent on neighbouring countries; to meet electricity demand; therefore, new local generation must come on in line with the National Integrated Resource Plan (NIRP). In that regard, the ECB will ensure that licensing is done to meet the targets set in the NIRP
Strategic Issue 2: Affordability of Electricity
The average price of electricity in Namibia is perceived to be unaffordable and unattractive for socio-economic development. Since the electricity tariffs are cost-reflective, tariffs are attractive to investors in the sector. However, this increases the average cost of electricity.

The envisaged risks include the country’s competitiveness being compromised with regard to investment in the economy. Furthermore, many end-users might migrate from the grid to more affordable energy sources.

Therefore, the ECB has initiated several projects to address affordability, including implementing a support tariff mechanism and net metering. The ECB also foresees more competition through the Modified Single Buyer Market Model (MSB) to lower the average price of electricity
Strategic Issue 3:  Access to Electricity
The access rate for Namibia is 45%, which is very low compared to NDP5 and HPPII targets. Therefore, there is a need for improvement. The inaccessibility of electricity retards socioeconomic development. The ECB will develop and implement regulatory instruments to improve access to electricity in line with the National Electrification Policy. The ECB will play a more active role in promoting access to electricity.
Strategic Issue 4: Reliability of Electricity Supply
The ongoing quality of supply challenges in some areas due to infrastructure status, as highlighted in the ECB Audits and Inspections Reports for the past five years. The ECB will thus continue with ongoing compliance audits and introduce enforcement mechanisms, including implementing reviewed quality of supply and service standards.
Strategic Issue 5: Stakeholder Engagement and Brand Management
Timely and structured stakeholder engagement is essential in addressing the issue of stakeholders' poor perception of the ECB brand. Furthermore, corporate communication, constructive stakeholder engagement and positive brand management form the mainstay of interaction with stakeholders. These are based on building and maintaining constructive relationships over time, improving knowledge, awareness, and understanding of the ECB’s mandate and function and, ultimately, better brand perception. The ECB will enhance stakeholder engagement and develop positive brand management strategies during the duration of the new Plan
Strategic Issue 6: Adequacy of Legal and Regulatory Instruments
The existing legislation and regulatory instruments need to be strengthened to ensure a conducive and responsive regulatory framework. The unresponsive regulatory framework impacts the monitoring, evaluation, and enforcement of regulatory decisions and provisions. Furthermore, delays in finalising and promulgating legislation and other regulatory instruments leave legal gaps. The ECB will proactively work on amendments to the legislation and further develop or review regulatory tools and instruments in line with industry trends.
Strategic Issue 7: Effective and Efficient Human Capital Management
The ongoing industry and organisational dynamics affect the ECB’s human capital in terms of skills, resources and adaptability. Ineffective and inefficient human capital management will lead to inadequate implementation of the ECB mandate. The ECB needs to develop and implement an Integrated Talent Management Framework to ensure the successful implementation of the ECB mandate.
Download Summary ECB 2021-2026 ISBP
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